Can it tell an emergency from a quote request?

Yes. You define the emergency triggers — burst pipe, flooding, no water, sewage backup — and the AI fast-tracks those while scheduling non-urgent jobs into your normal calendar.

Will it book straight into our calendar?

Yes. Standard service windows go into Google Calendar or Microsoft 365 with the address, contact, and symptom — no callback needed.

What if a caller is outside our service area?

The AI politely declines and logs the lead so you can see what you're missing geographically. Useful for deciding when to expand.

Can it handle commercial and residential differently?

Yes. The AI asks early in the call and routes — different pricing, different dispatch rules, different escalation paths.

Does it work with our existing phone number?

Yes. We forward your existing number to the AI; no porting, no new number, no disruption.

How fast does it pick up?

After whatever ring count you set — typically 3 rings, so a customer never hears more than a few before someone answers.

// INDUSTRY PAGE

AI Receptionist for Plumbers

Burst pipes, backed-up drains, and no-hot-water calls don't wait for Monday morning. Your AI Receptionist answers every call, sorts emergency from non-emergency, and books the job.

// THE PROBLEM

The plumber's phone problem

When a homeowner has water pouring through the ceiling, they don't leave a voicemail. They hang up and call the next plumber. Most plumbing shops lose more revenue to missed calls than to bad reviews.

Sunday and overnight emergencies go straight to voicemail — and to your competitor.
Plumbers in the field can't answer the phone with their hands in a wall.
Quote-shoppers tie up your office; real emergencies wait on hold.
No record of who called, what they needed, or whether it was followed up.

// WHAT IT DOES