// INDUSTRY PAGE
AI Receptionist for Auto Repair Shops
Spring tire-change season turns your phone into a fire hose. Your AI Receptionist answers every call, captures the vehicle, and books the bay — even when your service writer is buried.
// THE PROBLEM
The auto repair phone problem
Auto repair is a phone-and-bay business. Your service writer can either talk to the customer in front of them or pick up the phone — not both. Every call missed is a booking lost.
- Service writers can't answer the phone with a customer at the counter.
- Tire-change season is a two-week phone tsunami.
- Diagnostic calls take time to qualify — they get rushed.
- Callers comparison-shop on price; late callbacks lose the booking.
// WHAT IT DOES
What it does for an auto repair shop
Trained on the services you offer, vehicle types you handle, and your booking rules per service.
Books straight to your bay calendar
Different durations for different services.
Captures the vehicle
Year, make, model, mileage — automatically.
Handles tire-change rush
Unlimited concurrent calls during seasonal spikes.
Service-specific qualification
Oil change vs. diagnostic vs. major repair routes differently.
Filters out work you don't do
Politely declines exotic, fleet, or work outside your scope.
Texts confirmations
Includes drop-off vs. wait-while-you-work expectations.
// SAMPLE CALL
Sample call
Friday, 2:15pm — customer needs winter tires off.
AI
Thanks for calling Acme Auto. How can I help?
Caller
I need to swap my winter tires off.
AI
Easy. What year, make, and model?
Caller
2019 Honda CR-V.
AI
Got it. We have Tuesday at 10am or Wednesday at 1pm. Which works?
Caller
Tuesday.
AI
Booked — should be about 45 minutes. Texting confirmation now.
// PRICING
Priced to pay for itself.
Underdog Engine is priced to pay for itself with a single missed job recovered each month.
// INDUSTRY FAQ
Questions auto repair shops ask
Free up your service writer.
Stop choosing between the customer at the counter and the customer on the phone. Book both.
Talk to Us// LET'S TALK