// CASE STUDY · CLEANING SERVICES · CALGARY
Inbound interest was high. Conversion was low. The AI closed the gap.
INBOUND CALLS ANSWERED
From ~40% before.
NEW RECURRING CLIENTS ADDED
Over one quarter.
AVG. RESPONSE TIME
From an avg. 4-hour callback delay.
// THE PROBLEM
What was breaking
Calgary-based residential cleaning team with 6 cleaners. Lots of inbound interest from Instagram and Google. Calls landed during the workday when no one was at the desk. Texts from website forms went unanswered for hours. Most prospects went to a competitor.
// THE SETUP
What we shipped
AI Receptionist scripted with the company's price tiers (1-bed through 5-bed, plus deep-clean and move-out add-ons), service area, and walkthrough booking flow into the owner's Microsoft 365 calendar.
// THE CALL
Bi-weekly residential inquiry
Friday, 10:08am. Owner is at a job.
- AI
Sparkle Cleaning, AI assistant speaking — how can I help?
- CALLER
I'm looking for bi-weekly cleaning for a 3-bedroom house.
- AI
Great. We do bi-weekly residential. For a 3-bedroom home our base rate starts at $145 per visit. Would you like to book a walkthrough quote?
- CALLER
Yeah, what's available?
- AI
Friday at 11am or Monday at 1pm.
- CALLER
Monday.
- AI
Done. Confirmation coming by text now.
Outcome. Walkthrough went ahead Monday. Closed at $145/visit bi-weekly = $3,770/year of recurring revenue from a 65-second call.
"I stopped checking the missed-call list. The bookings just show up on my calendar with the address already in."
— OWNER, CLEANING COMPANY (ANONYMIZED)
Want results like this on your line?
Most businesses are live in 5 business days. Let's map your setup on a 15-minute call.
// LET'S TALK